Product Manager (m / f / d) - Accounts & Billing

Permanent employee, Full-time · Lisbon

hybrid in Lisbon (3 home office days per week)
Usercentrics is a global leader in the field of consent management platforms (CMP). We follow our company vision to build a world where user privacy enables a thriving digital ecosystem. Our mission is to provide privacy solutions that empower organizations to embrace data privacy while building trust with their users through freedom of choice. With our product, businesses can collect, manage and document user consents on websites and apps, and achieve full compliance in accordance with global privacy regulations while facilitating high consent rates and building trust with their customers.

Usercentrics is rapidly growing and therefore looking for a Product Manager who will shape our Usercentrics privacy solutions with us. As a Product Manager focusing on our account management and monetization setup, you will play a critical role in shaping the way partners and customers interact with our privacy solutions. You will be responsible for developing and executing the product strategy, collaborating with cross-functional teams, and delivering a seamless and user-friendly experience for our customer. This position requires a deep understanding of SaaS subscription & billing systems and a passion for delivering exceptional customer experiences.
Your Tasks
  • Define and own the product strategy for Usercentrics account management and monetization setup
  • Define the Problem Space before diving into the Solution space
  • Create and maintain close relationships with our customers and partners to develop a deep understanding of their needs as well as the competitive landscape
  • Evangelize ideas that will help to resolve customer problems
  • Lead the product development process from ideation to launch, ensuring the timely delivery of high-quality features and enhancements
  • Collaborate with the engineering, design, and marketing teams to translate requirements into user stories and product specifications
  • Communicate product updates, roadmap, and key milestones to internal stakeholders, ensuring alignment and buy-in
  • Collaborate with marketing to effectively launch new services, features and enhancements
  • Facilitate sales through training and creation of collateral materials for new product launches and features
  • Validate and improve product over time through measurement and experimentation
  • Stay up-to-date with industry best practices, integrating them into the product roadmap and feature development
You Bring
  • Proven experience as a Product Manager or similar role, preferably in a SaaS environment, together with a strong Product Sense
  • Expertise in building and working with subscription management setups, implementing and maintaining Payment Service Provider and structuring account and permission setups in SaaS environments
  • Innate curiosity and ability to thrive in an ambiguous and rapidly changing scale-up environment. Self-starters and innovators with a positive, collaborative can-do attitude and bias for action are required
  • Excellent analytical and problem-solving skills, with the ability to make data-driven decisions
  • Excellent verbal and written communication skills in English
  • Solid understanding of relevant ecosystems and technologies: API services, gateways, JavaScript, HTML, HTTP, CSS
  • Ability to wear many hats and learn quickly, and collaborative skills to lead a change in direction when needed
  • Experience with agile development methodologies (e.g., Scrum, Kanban) and project management tools (e.g., JIRA, Trello)
Why join Usercentrics?
  • Joining Usercentrics means becoming part of a fast-growing, diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together
  • Company culture is important to us - we strive to continuously develop a positive, vibrantand inspiring environment that enables everyone to thrive both personally and professionally
  • Get involved! We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects
  • Your work-life balance is important to us too - we offer flexible working hours, hybrid working and the possibility of workcations (in accordance with our company policy)
  • We always remember to have fun along the way, both in our day-to-day work and at our regular team events on site in our offices in Munich, Copenhagen, Odense, Lisbon and Prague or online
  • You are the most valuable asset to our company which is why we’re happy to offer awesome benefits like our personal development budget, job-related language courses and a lot more (depending on your location) to focus on your well being
About us

We are driven by our values #BeBrave, #BetterTogether, #LeadbyExample, #InnovateWithPurpose, #PassionForPrivacy, #GiveBack and #ComeAsYouAre. They show what we believe in and how we work. They help make our team special and guide us in everything we do. They're the heart of our company and inspire us to do our best every day.

We strive to create a diverse, equitable, and inclusive environment (DEI) where everyone feels valued, respected, and empowered to reach their full potential. We believe that our different backgrounds, experiences, and perspectives are our greatest strengths — so we are committed to building with them as we foster innovation and drive our success.

We recognize that this is an ongoing journey. We commit to listening and to continuous learning, growth, and improvement. By embracing DEI principles, we will create a more just and equitable society, and we are proud to play our part in making this vision a reality.

We are #BetterTogether.

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