Content Ops (m/f/d)

Permanent employee, Full-time · Lisbon


Usercentrics is a global leader in the field of consent management platforms (CMP). We follow our company vision to build a world where user privacy enables a thriving digital ecosystem. Our mission is to provide privacy solutions that empower organizations to embrace data privacy while building trust with their users through freedom of choice. With our product, businesses can collect, manage and document user consents on websites and apps, and achieve full compliance in accordance with global privacy regulations while facilitating high consent rates and building trust with their customers.

Join our dynamic content marketing team as a Content Ops, where your expertise in content marketing, SEO, and exceptional project management skills will drive the success of our content initiatives. As a key player in our team, you'll be responsible for orchestrating seamless collaboration among internal teams and external writers and agencies, ensuring top-notch content delivery that creates an impactful online presence for our brand. If you're passionate about organizing and optimizing content processes, refining guidelines, and excelling in efficient project management, we want you on board!

Your Tasks
  • Be the content conductor: Lead the coordination of content projects from inception to delivery, including collaboration with relevant internal and external teams. Keep the train on the tracks, the timeline in check, and everyone in the loop.
  • Resource wrangler: Organize project resources, estimate project times and regularly assess and manage team capacity to make sure we’re firing on all cylinders without burning out.
  • Process pro: Actively contribute to the development and refinement of content processes, guidelines and best practices, fine-tuning our playbook and making sure our workflows are slicker than our competitors' homepages.
  • Efficiency engineer: Spot the snags in our content production line and smooth them out to ensure strategies unfold without a hitch.
  • Collaboration champion: Break down the silos and work closely with SEO, web, and design to integrate their expertise into content creation and distribution, ensuring all content is optimized for performance and brand consistency.
  • Track and share content insights: Keep a pulse on how our content is performing, gathering the must-know metrics and turning them into easy-to-digest updates that’ll steer our content game plan, whether it’s at the end of the week or as each month wraps up.

You Bring
  • Project management proficiency: Exceptional project management skills are required, with a strong preference for relevant certifications. Experience with project management tools, especially Asana, is required.
  • Previous experience: Minimum 3 years in project coordination and process optimization. Experience in content marketing in-house or agency highly desirable.
  • Basic SEO knowledge: Understanding of key SEO principles and experience incorporating them into content production workflows.
  • Passionate organizer with proven success in coordinating remote, cross-functional teams and meticulously documenting processes for efficiency.
  • Communication excellence: Outstanding written and verbal communication skills, essential for clear team directives, stakeholder management, and cross-department collaboration.
  • Bonus - Data analysis expertise: An analytical mindset with proficiency in assimilating data from various sources like Google Analytics, Ahrefs/Semrush, Power BI, and Looker Studio to inform content strategy and evaluate performance.
Why join Usercentrics?
  • Joining Usercentrics means becoming part of a fast-growing, diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together
  • Company culture is important to us - we strive to continuously develop a positive, vibrant and inspiring environment that enables everyone to thrive both personally and professionally
  • Get involved! We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects
  • Your work-life balance is important to us too - we offer flexible working hours, hybrid working and the possibility of workcations (in accordance with our company policy)
  • We always remember to have fun along the way, both in our day-to-day work and at our regular team events on site in our offices in Munich, Copenhagen, Odense, Lisbon and Prague or online
  • You are the most valuable asset to our company which is why we’re happy to offer awesome benefits like our personal development budget, job-related language courses and a lot more (depending on your location) to focus on your well being
About us

We are driven by our values #BeBrave, #BetterTogether, #LeadbyExample, #InnovateWithPurpose, #PassionForPrivacy, #GiveBack and #ComeAsYouAre. They show what we believe in and how we work. They help make our team special and guide us in everything we do. They're the heart of our company and inspire us to do our best every day.

We strive to create a diverse, equitable, and inclusive environment (DEI) where everyone feels valued, respected, and empowered to reach their full potential. We believe that our different backgrounds, experiences, and perspectives are our greatest strengths — so we are committed to building with them as we foster innovation and drive our success.

We recognize that this is an ongoing journey. We commit to listening and to continuous learning, growth, and improvement. By embracing DEI principles, we will create a more just and equitable society, and we are proud to play our part in making this vision a reality.

We are #BetterTogether.

Your application!
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