Web Development Operations Lead

Permanent employee, Full-time · Lisbon

Usercentrics is a global leader in the field of consent management platforms (CMP). We follow our company vision to build a world where user privacy enables a thriving digital ecosystem. Our mission is to provide privacy solutions that empower organizations to embrace data privacy while building trust with their users through freedom of choice. With our product, businesses can collect, manage and document user consents on websites and apps, and achieve full compliance in accordance with global privacy regulations while facilitating high consent rates and building trust with their customers.

As the Web Development Operations Lead, you will play a pivotal role in leading our website development team, collaborating closely with the Marketing team and other key stakeholders. You will oversee the planning, execution, and optimisation of transactional websites projects, ensuring alignment with company goals and delivering exceptional user experiences. This role requires strong website development knowledge, project management skills, strategic thinking and the ability to foster collaboration across diverse teams while supporting the Director of Web Development.

Your Tasks
  • Plan, coordinate, and support the flow of projects for transactional websites. Work closely with the Marketing team and other stakeholders to define project goals, success metrics, and required activities. Oversee project execution to ensure successful delivery.

  • Act as a sparring partner for web developers to challenge or propose new technical solutions and enable them to further improve code quality, lower technical debt and stay up to date with latest technologies in website development

  • Serve as the primary point of contact for project communication, keeping relevant Marketing and company-wide stakeholders informed of project progress, challenges, and milestones.

  • Manage resources workload.

  • Support the web development team in designing and optimizing processes to ensure optimal prioritization of requirements and tasks.

  • Identify challenges and opportunities for improvement throughout the development processes and contribute by implementing best practices and innovative web solutions.

  • Give and solicit feedback from the broader web development and marketing teams to continually raise the bar for quality and user experience.

  • Handle the complexities of a diverse ecosystem, understanding both B2B and B2C dynamics to effectively lead website projects.

  • Lead partnerships with developers, marketers, product managers, and sales teams to oversee the user experience of websites or features from conception to launch. Ensure alignment with business objectives and customer needs.

  • Assist the Director of Web Development in various tasks, including project planning, resource allocation, and team coordination.

You Bring
  • Bachelor's degree in Computer Science or related field.

  • 4+ years of experience in a web development team leading position

  • 4+ years of experience in WordPress or other CMS websites development

  • Any project management certification or proven experience in web development project management or related roles.

  • Strong understanding of web technologies, development methodologies, and digital marketing strategies.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels.

  • Solid organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.

  • Strategic thinking and problem-solving abilities, with a focus on continuous improvement and innovation.

  • Experience working in a fast-paced, dynamic environment, preferably in e-commerce or digital services industry.

  • Leadership qualities, with the ability to inspire and motivate cross-functional teams towards shared goals.

  • Previous experience in web editing, web development, and quality assurance would be beneficial.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Usercentrics we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Why join Usercentrics?
  • Joining Usercentrics means becoming part of a fast-growing, diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together
  • Company culture is important to us - we strive to continuously develop a positive, vibrant and inspiring environment that enables everyone to thrive both personally and professionally
  • Get involved! We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects
  • Your work-life balance is important to us too - we offer flexible working hours, hybrid working and the possibility of workcations (in accordance with our company policy)
  • We always remember to have fun along the way, both in our day-to-day work and at our regular team events on site in our offices in Munich, Copenhagen, Odense, Lisbon and Prague or online
  • You are the most valuable asset to our company which is why we’re happy to offer awesome benefits like our personal development budget, job-related language courses and a lot more (depending on your location) to focus on your well being
About us

We are driven by our values #BeBrave, #BetterTogether, #LeadbyExample, #InnovateWithPurpose, #PassionForPrivacy, #GiveBack and #ComeAsYouAre. They show what we believe in and how we work. They help make our team special and guide us in everything we do. They're the heart of our company and inspire us to do our best every day.

We strive to create a diverse, equitable, and inclusive environment (DEI) where everyone feels valued, respected, and empowered to reach their full potential. We believe that our different backgrounds, experiences, and perspectives are our greatest strengths — so we are committed to building with them as we foster innovation and drive our success.

We recognize that this is an ongoing journey. We commit to listening and to continuous learning, growth, and improvement. By embracing DEI principles, we will create a more just and equitable society, and we are proud to play our part in making this vision a reality.

We are #BetterTogether.

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