Location
Hybrid in Lisbon (minimum of 2 days a week from the office)
SHAPE THE FUTURE OF PRIVACY WITH USERCENTRICS
Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe there is no need for a trade-off between growth and privacy compliance. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size of enterprise. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance.
As a Community Manager, you will play a pivotal role in growing and fostering our community while amplifying the Usercentrics brand. Your responsibilities will include identifying and engaging with existing online communities. You will also actively contribute to the formulation, development and coordination of a dedicated Usercentrics community. You will seek new opportunities to expand our reach, promote our message globally, and position Usercentrics as a trusted industry leader which will include identifying influencers and thought leaders and coordinating our internal webinar strategy. This role is part of the Demand Generation team and the KPIs to measure success include community engagement metrics, acquisition of new affiliate partners and lead generation from marketing activities with our community members (affiliates, thought leaders and content creators).
You Bring
- 2+ years in community management, and an overall experience in digital marketing, or related roles for minimum 5 years.
- Experience in the CMS or data privacy space is a plus.
- Strong written and verbal communication skills.
- Ability to build and maintain relationships with diverse community members, influencers, and thought leaders.
- Familiarity with social media platforms, forums, and community management tools.
- Knowledge of Consent Management Platforms and data privacy topics is highly desirable.
- Experience in building, growing and day-to-day management of an owned community for a Saas company
- Experience in building a community strategy in multiple languages/regions
- Experience with community management tools to develop onboarding flows and resource libraries to help new members get up to speed quickly.
- Proactive, self-starter with excellent organizational skills.
- Passion for data privacy and staying up-to-date with industry trends.
- Comfortable working in a fast-paced, collaborative environment.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Usercentrics we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
About us
We are driven by our values #BeBrave, #BetterTogether, #LeadbyExample, #InnovateWithPurpose, #PassionForPrivacy, #GiveBack and #ComeAsYouAre. They show what we believe in and how we work. They help make our team special and guide us in everything we do. They're the heart of our company and inspire us to do our best every day.
We strive to create a diverse, equitable, and inclusive environment (DEI) where everyone feels valued, respected, and empowered to reach their full potential. We believe that our different backgrounds, experiences, and perspectives are our greatest strengths — so we are committed to building with them as we foster innovation and drive our success.
We recognize that this is an ongoing journey. We commit to listening and to continuous learning, growth, and improvement. By embracing DEI principles, we will create a more just and equitable society, and we are proud to play our part in making this vision a reality.
We are #BetterTogether.
