Usercentrics is a global leader in data privacy and privacy-led marketing solutions. We believe that privacy is a driver for growth in a data-driven world. Our vision is to unlock the potential of data privacy to empower a thriving digital ecosystem. We work with companies to create a healthy balance between data-driven business and privacy-led marketing for every size business. Our customers build trust with their users through improved transparency and control to drastically improve marketing and monetization, while achieving full privacy compliance.

We are looking for an experienced and motivated Manager HR Operations to lead our HR Ops team, with a strong focus on operational excellence, compliance, and continuous improvement. In this role, you will report directly to the Vice President of HR and be responsible for leading core HR operations, including HRIS management, payroll management (specifically for Germany), ensuring compliance across global hubs, and driving process improvements that enhance efficiency and support business objectives.

Team Management

• Lead, mentor, and develop a small HR operations team, ensuring high performance and engagement.
• Set clear objectives, track progress, and provide regular feedback.
• Constant focus and required reviews on team deliveries as well as individual deliveries
• Identify lack of and implement market best-practices in HR Ops deliverables via self and team

HRIS & Data Management

• Responsible for the organizational HRIS and is the first point of contact for the vendor 
• Ensures regular connect with the HRIS vendor and brings in updates to the system as & when such updates are available, sometimes driving for change where required by the organization (where possible)
• Oversee the maintenance and accuracy of the HR Information System, ensuring data integrity and security.
• Manage employee records, process updates, and generate regular as well as ad-hoc reports.
• Use HR data and analytics to support decision-making and provide actionable insights to management.

Payroll & Benefits

• Direct Responsible for German payroll and related compliances, including topics around labour and related legislations
• Supervise payroll processing, ensuring accuracy, timeliness, and compliance with local regulations for all hubs (apart from Germany, which is under their direct responsibility)
• Coordinate with finance for budget, headcount, other reporting responsibilities
• Coordinate with external vendors such as Payroll, Insurance, Taxation/ Social Security-related, Government entities (in location as well as other Hubs) as necessary in ensuring compliances

Compliance & Audits

• Ensure HR processes comply with German employment/ labour law.
• Ensure HR processes comply with international labor laws for the other Hubs relating to employment/ labour law.
• Audit existing policies, processes & guidelines and implement change where required
• Conduct regular internal HR audits to identify risks, gaps, and opportunities for improvement.
• Maintain up-to-date knowledge of relevant legislation and implement necessary changes throughout the organization, ensuring organization remains risk-free and compliant across all Hubs

HR Project Management

• Lead and coordinate HR projects (e.g., evaluation of new tools/ systems, system upgrades, migration, process improvements, policy rollouts).
• Collaborate with stakeholders to design, implement, and monitor HR initiatives.

Local HR Management (for Germany)

• Serve as the primary HR point of contact for German employees, addressing queries and supporting local HR topics, following legal mandates and organizational policies, guidelines, etc
• Communicate HR policies and procedures, adapting global practices to fit German legal and cultural requirements - maintaining balance while retaining the required local legislative focus

Continuous Improvement

• Identify and implement process improvements, automation and market best practices to enhance HR operations efficiency
• Monitor HR metrics and KPIs, preparing regular reports for Management, Senior Leadership, etc.

• Bachelor’s degree ideally in Human Resources Management, Business Administration, or related field.
• 5+ years in HR operations in a global environment, with at least 1–3 years in team supervision/ management
• Thorough technical knowledge and experience with maintaining and managing HRIS (Personio/ Workday/ SAP/ Peoplesoft, etc), payroll systems and data analytics tools.
• Strong understanding of HR compliance, audits (e.g. TISAX, ISO, SOX), etc. at an international level and specifically on German labor law.
• Experience supporting HR operations, including Payroll, understanding of Labour Laws from a European context and related topics 
• Demonstrated ability to manage HR projects and drive continuous improvement.
• Excellent communication, analytical, and problem-solving abilities; strong organizational and time management skills.
• Fluency in English and German

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Usercentrics we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

• Joining Usercentrics means becoming part of a fast-growing, diverse and international team of tech enthusiasts and entrepreneurially-minded who build our success story together
• Company culture is important to us - we strive to continuously develop a positive, vibrantand inspiring environment that enables everyone to thrive both personally and professionally
• Get involved! We have plenty of initiatives and love to see people from all department enthusiastically participating and shaping our future together in different cross-department projects
• Your work-life balance is important to us too - we offer flexible working hours, hybrid working and the possibility of workcations (in accordance with our company policy)
• We always remember to have fun along the way, both in our day-to-day work and at our regular team events on site in our offices in Munich, Copenhagen, Odense, Lisbon and Prague or online
• You are the most valuable asset to our company which is why we’re happy to offer awesome benefits like our personal development budget, job-related language courses and a lot more (depending on your location) to focus on your well being